TOPADIDASOUTLET Money Back Guarantee Policy
At TOPADIDASOUTLET, we are committed to ensuring your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we offer a comprehensive money back guarantee to provide you peace of mind.
Eligibility for Refund
To qualify for a refund, the item must be returned in its original condition, unworn, unwashed, and with all original tags attached. You must initiate the return process within 30 days of receiving your order.
Initiating a Return
To begin a return, please contact our customer service team via email at [email protected] with your order number and reason for return. Our team will provide you with a return authorization number and detailed instructions for the return process.
Return Shipping
Customers are responsible for covering the cost of return shipping. We recommend using a trackable shipping method to ensure your return is received safely. TOPADIDASOUTLET is not liable for any items lost in transit during the return process.
Processing Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days, and a credit will automatically be applied to your original method of payment.
Exceptions
Certain items are non-returnable and non-refundable, such as gift cards and items marked as final sale. Please check the product description for any specific return exceptions before making a purchase.
Customer Support
For any questions or concerns regarding our money back guarantee policy, feel free to reach out to our dedicated customer support team at [email protected]. We are here to assist you and ensure a seamless shopping experience.